![]() ![]() For the Smart Switch PC app, download and install it on your Windows PC or Mac. The app for Galaxy phone or tablet is pre-installed but also downloadable from the Galaxy Store. To do this, press the Windows Key + X and go to Device Manager > Universal Serial Bus Controllers > Properties. Make sure you have the most up-to-date version of the Smart Switch app installed on your devices. If you're transferring files via the Windows desktop client and are having USB device issues, you need to check that your USB drivers are updated and working correctly. When using a connector, make sure that it is wired to your new Galaxy device. If your phone disconnects frequently during wireless transfers, go to Settings > Connections > Wi-Fi to check whether your Wi-Fi connection is enabled.įor hardware issues, check whether your USB cable is properly connected to both of your devices. Select the Check this box and click apply below to return all configuration settings to default values check box and click Apply. It is an easy-to-use tool that can transfer data between your PC and smartphone. Select Maintenance > Reset > Factory Default. If you have functionality and compatibility issues, you may need to use third-party apps such as Wondershare MobileTrans instead. Similarly, the tool works with Windows 7 or higher, and Mac OS X 10.9 or later. ![]() It only supports transfer for compatible smartphones running at least Android 4.3 or iOS 4.2.1 versions. ![]() The Smart Switch tool is not fully compatible with all devices. While Smart Switch works well most of the time, you may occasionally have some problems with it. ![]()
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